First Name
Last Name
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Enter Your Business Name
What type of business do you run?
Real estate builder / developer
Real estate broker / agent
Retail
Services
Education
Other
How do new leads reach your business?
Phone calls
WhatsApp messages
Website enquiry forms
Walk-ins
Referrals from existing customers
Social media messages
What happens when a new lead comes in?
It goes into a system and is followed up automatically
Someone follows up manually when they see it
It depends on who is available at the time
Honestly it varies — there is no fixed process
How do you check how many leads came in last month?
I check a dashboard
I look at a spreadsheet
I ask someone or check manually
I don't track this
What happens to leads that don't convert immediately?
There is an automated follow-up sequence
Someone follows up occasionally when they remember
They go cold — there is no structured follow-up
We don't have a clear process for this
If you were away for 2 weeks, what would happen?
It would run fine — the team and systems handle it
The team would manage but some things would slip
Things would break — the business runs through me
I have never actually tested this
Where does your business most often slow down or break?
Handing work from one person to another
Getting clear visibility into our numbers
Knowing what the team is working on
Following up with leads consistently
