How do new leads reach you?

I manually respond to calls or DMs

A form/chatbot collects info but I follow up manually

My AI responds and books appointments

What happens when you miss a call?

I lose the lead

I call back later

My automation texts or calls back instantly

How do you collect reviews?

I ask manually

I sometimes send review links

My automation handles it

Do you use AI for lead qualification or FAQs?

No

Somewhat

Yes, 24/7 AI support

How's your follow-up system?

None

Occasional

Fully automated nurturing

How are appointments booked?

Manually

Through booking links I confirm

Automated booking + reminders

Do your tools talk to each other (CRM, ads, website)?

No

Some

Fully integrated

What's your biggest daily bottleneck?

Follow-ups

Admin tasks

Hardly any — automation handles most

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