Do you ever miss calls during business hours?
*
Yes
Sometimes
No
(When your team is busy, in the field, or after hours)
When a new lead comes in, do they always get a response within 5 minutes?
Yes
Sometimes
No
Do all leads receive consistent follow-up if they don’t respond right away?
Yes
Sometimes
No
Do you actively re-engage old or unbooked leads?
Yes
Sometimes
No
Do most inquiries reliably turn into booked jobs or appointments?
Yes
Sometimes
No
Can you clearly see where every lead came from and what happened to them?
Yes
Sometimes
No
Are systems in place to handle leads when people are unavailable?
Yes
Sometimes
No
Full Name
Email
*
Phone
*