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How much of the day-to-day decision-making in your business still runs through you personally Score each 1 (Not at all) to 5 (Completely / Constantly). 

How often does work come back to you needing rework or double-checking? Score each 1 (Not at all) to 5 (Completely / Constantly).

How clear is ownership across your team - does everyone know exactly what's theirs to own? Score each 1 (Not at all) to 5 (Completely / Constantly).

How well do your current systems and processes support the size your business has grown to? Score each 1 (Not at all) to 5 (Completely / Constantly).

How confident are you that your business could run smoothly for two weeks without you? Score each 1 (Not at all) to 5 (Completely / Constantly).

How much visibility do you have over where time, money, or effort is being lost operationally? Score each 1 (Not at all) to 5 (Completely / Constantly).

Which of these feels closest to where you are right now?

(A) I know operations need a proper, structured review — I just haven't had the time or clarity to do it myself.

(B) I know exactly what's broken — I just need help fixing that one specific thing.

(C) We're still early — I need to get our foundations properly documented before anything else.

(D) I'm not sure yet — I just know something isn't working.

What does a typical week look like in your business right now?

What would "running smoothly" actually look like for you?

What's the one thing getting in the way of that right now?

Is there anything specific you'd want us to know before we speak?