I see conflict as a normal part of working with people, not something to avoid.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Question 1/12
Before a difficult conversation, I take time to check my emotions and calm myself.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Question 2/12
During conflict conversations, I focus more on listening than proving my point.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Question 3/12
I follow up after conflict conversations to ensure expectations are clear.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Question 4/12
When disagreement shows up, my first instinct is curiosity rather than defensiveness.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Question 5/12
I usually clarify what the real issue is before addressing a conflict.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Question 6/12
I can stay calm and present even when the other person becomes emotional or defensive.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Question 7/12
If a conversation leaves tension behind, I intentionally address and repair it.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Question 8/12
I believe conflict can strengthen trust if it is handled well.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Question 9/12
I consider the other person’s perspective and emotional state before starting a hard conversation.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Question 10/12
When a conversation starts to go sideways, I know how to pause, reframe, or reset it.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Question 11/12
I see follow-through and repair as essential to rebuilding trust, not optional.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Question 12/12
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