Full Name *

Email *

Q1. How do new customers usually reach your business?

They message or call me directly

I have a form or chat option

I use a system where they can book directly

Q2. How fast do you respond when someone inquires?

Hours later or next day

Within a few hours

Almost immediately

Q3. What happens if a customer doesn’t reply after the first message?

I don’t follow up

I sometimes follow up

I have a consistent or automated follow-up

Q4. How do you schedule or confirm customers?

Manual messaging back and forth

Some structure but still manual

Automated booking system

Q5. How do you keep track of leads or inquiries?

No

Occasionally

Yes, through follow-up or automation

Q6. Do you stay in touch with leads who are not ready yet?

No

Occasionally

Yes, through follow-up or automation

Q7. Do you know how many inquiries turn into actual customers?

No idea

Rough estimate

I track it clearly

Q8. What best describes how your business handles new inquiries?

I handle everything manually

I have some process

I have a structured system

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