1. What are your biggest challenges with retaining patients? (Select all that apply)

Competition from other practices

Patients’ focus on price over quality

Lack of time to focus on retention strategies

No clear system in place to encourage loyalty

2. What percentage of your new patients return for additional treatments?

More than 50%

Less than 50%

3. How likely are you losing revenue due to poor retention and engagement?

Not Likely – Most of our patients return for years

Somewhat Likely - Not enough are long-term loyal fans

Very Likely – We are losing too much revenue needlessly

4. How often do you engage with existing patients to encourage repeat visits?

Weekly

Monthly

Weekly

Rarely

5.What tools do you use to nurture your patients to return? (Select all that apply)

Email marketing

Loyalty programs

Text message reminders

Social media engagement

6. How important is patient retention & referrals to your long-term success?

Extremely Important

Moderately Important

Not Important

Your additional thoughts about patients returning & referring your practice:

Full Name

Phone *

Email *

Website

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