How do you collect customer feedback?
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Automated email/text
Personally ask
Leave it to the customer
Not too concerned with Reviews
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What happens when you get a negative review?
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We have a system to handle it privately
We respond on Google and hope for the best
Ignore it-not much else you can do
I avoid feedback for this reason
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How important are Google Business reviews to your business?
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Extremely Important- we prioritize it
Important, but not a top priority
We know they're important but don't act on them
We don't focus on review growth
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How confident are you that your business could be in the top 1-2 page search results in your local area?
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I know I am
Confident
a little confident
Not confident at all
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Your Customer Feedback Health Score
12 is the highest score possibile.
Business Name
First Name
Email
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