SECTION A: Multiple Choice
1. The primary purpose of professional home care is to:
Provide hospital-level treatment at home
Replace family members
Support safe and dignified daily living
Monitor medical diagnoses
2. If you observe unexplained bruising on a client, you should:
Ignore it unless asked
Confront the family directly
Document factually and report through proper channels
Take photos and share with colleagues
3. Accepting large personal gifts from a client
Is a sign of appreciation
Is generally inappropriate and breaches professional boundaries
Is acceptable if no one finds out
Is required in some cultures
4. Confidential information should:
Be shared with friends for advice
Only be discussed in professional contexts
Be posted anonymously online
Be used to gain client trust
5. If a client refuses assistance but appears safe and capable, you should:
Force compliance
Respect autonomy where safe
Call emergency services
Leave immediately
6. Manual handling should:
Be done quickly to save time
Only be performed within your training and physical ability
Be attempted alone to avoid disturbing others
Be improvised
7. Emotional over-involvement can:
Improve professionalism
Strengthen boundaries
Compromise judgment
Option 1
8. Duty of care means:
You control all client decisions
You act responsibly within your role
You make medical diagnoses
You guarantee outcomes
9. Basic infection prevention begins with:
Wearing gloves constantly
Hand hygiene
Avoiding physical contact
Using strong perfume
10. If you feel physically unable to safely assist a client:
Attempt anyway
Refuse without explanation
Communicate and seek guidance
Ignore the task
11. Professional boundaries help to:
Distance yourself emotionally
Protect both client and care worker
Limit compassion
Avoid documentation
12. If a family member pressures you for confidential information:
Share it to avoid conflict
Politely explain confidentiality limits
Ignore them
Record secretly
13. Care workers are responsible for:
Diagnosing illness
Prescribing medication
Daily living support
Altering care plans independently
14. Working independently requires:
Minimal communication
Strong self-discipline
Avoiding documentation
Ignoring routines
15. Cultural sensitivity means:
Treating everyone identically
Ignoring religious practices
Respecting differences while maintaining safety
Avoiding diverse households
16. Documentation should be:
Emotional and descriptive
Factual and neutral
Opinion-based
Minimal
17. Burnout may present as:
Increased energy
Emotional exhaustion
Improved patience
Better documentation
18. If you suspect financial exploitation:
Investigate independently
Stay silent
Report through proper channels
Accuse directly
19. Reliability is important because:
Families depend on stability
It looks good on a CV
It reduces paperwork
It avoids training
20. Entering a client’s home requires:
Authority
Emotional maturity and respect
Medical expertise
Social familiarity
SECTION B: Scenario-Based Questions
SCENARIO 1
A client becomes upset and refuses to eat. There is no medical emergency. What is your most appropriate response?
SCENARIO 2
You notice a colleague sharing client details casually during a break. What do you do?
SCENARIO 3
A client’s adult child asks you to give them access to their parent’s financial details. How do you respond?
SCENARIO 4
You are running late and know the client depends on punctual medication reminders. What is the professional step?
SCENARIO 5
You feel emotionally affected after supporting someone at end-of-life. How should you manage this responsibly?
SECTION C: Short Written Responses
Minimum 120 words each.
Why is dignity central to professional home care?
Describe how you would maintain professional boundaries while remaining compassionate.
Are you emotionally prepared to support vulnerable individuals in private home settings? Explain honestly.