Med Spa Capacity Blocks & Growth Survey

Developed by MedSpa Performance Academy — MedSpaPerformanceAcademy.com

This isn't a quiz. It's a 21 quick-question mirror.

Answer honestly - not how you want your business to look, but how it actually runs today. Your results will show you exactly where your growth is being blocked and what to focus on first.

Takes about 4 minutes. And, shows you exactly what's holding you back.

First Name *

Clinic or Practice Name *

Email *

I know exactly where my next 10 new clients are coming from — and there's a system in place to bring them in. *

✅ Yes — we have a clear, repeatable system and it works

〰️ Sometimes — we get new clients but I couldn't tell you exactly how

❌ No — new clients feel more like luck than a system right now

My marketing produces a measurable, predictable return — I know what's working and what isn't. *

✅ Yes — I track our marketing and I know where our best clients come from

〰️ Sometimes — I have a general sense but not real clarity

❌ No — we spend on marketing but honestly I'm not sure what's working

Clients who come in once tend to come back — we have a real retention system, not just good intentions. *

✅ Yes — we have a follow-up process and our retention is strong

〰️ Sometimes — some clients return but we lose too many after the first visit

❌ No — too many one-and-done clients and I don't have a fix for it yet

My schedule stays consistently full — I'm not riding the feast-or-famine wave every month. *

✅ Yes — we run full and I'm not stressed about next month

〰️ Sometimes — we have strong months and then it unexpectedly drops off

❌ No — the inconsistency is one of my biggest sources of stress

We actively ask for and receive new client referrals — it's a process, not an accident. *

✅ Yes — referrals are a reliable and intentional part of how we grow

〰️ Sometimes — we get referrals occasionally but there's no real system behind it

❌ No — referrals happen by chance and I've never built a process around them

When a potential client contacts us, our team converts that inquiry into a booked appointment at a high rate. *

✅ Yes — our front desk converts well and I'm confident in that number

〰️ Sometimes — we book some but I know we're losing people we shouldn't

❌ No — inquiries come in and too many of them quietly disappear

PILLAR 2 — TEAM & OPERATIONS

"Is your business running you, or are you running it?"

My team handles daily operations confidently — I'm not the person everything flows through to get done. *

✅ Yes — my team owns their roles and I'm not the bottleneck

〰️ Sometimes — they handle some things but the important stuff still comes to me

❌ No — I'm the emergency contact on most things and it's exhausting

We have documented systems and training in place — a new hire wouldn't depend entirely on me to learn the job. *

✅ Yes — we have SOPs and training that work without me in the room

〰️ Sometimes — some things are written down but a lot still lives in my head

❌ No — if I left for a week, onboarding a new person would be chaos

I could step away from my practice for two weeks and it would run without me — revenue, operations, and client experience intact. *

✅ Yes — I've built it so the business doesn't need me there every day

〰️ Sometimes — it would survive but not without stress calls and check-ins

❌ No — two weeks away would genuinely put the business at risk

Staff drama, turnover, and team performance issues are not regularly consuming my time and energy. *

✅ Yes — my team is stable, aligned, and drama is rare

〰️ Sometimes — we go through stretches of calm and then it flares up again

❌ No — people issues take up more of my mental energy than anything else

My providers are running at strong utilization — I'm not carrying team members whose chairs are half-empty while I'm stretched thin. *

✅ Yes — every provider on my team is producing at or near their capacity

〰️ Sometimes — utilization is inconsistent and I know I'm leaving revenue on the table

❌ No — I have providers who aren't pulling their weight and it's affecting my bottom line

I feel like a business owner most days — not an overworked employee in my own practice. *

✅ Yes — I work on my business more than I work in it

〰️ Sometimes — I have stretches of clarity and then I'm back in the weeds

❌ No — most days I feel like the hardest working, lowest paid person on my team

Before we get to the final section, we want to hear from you directly.

These two questions are the most important ones in this entire survey.

If we could snap our fingers and solve the biggest issue you FEEL right now, what would you want fixed?

What's the one problem you've tried to fix more than once — but it just keeps coming back?

PILLAR 3 — REVENUE & GROWTH ARCHITECTURE

"Do you have the financial clarity and structure to actually scale?"

I know my monthly revenue target, my current conversion rate, and exactly which services drive my highest profit margins. *

✅ Yes — I run my business on clear numbers and I know them cold

〰️ Sometimes — I know the big picture but the details get fuzzy

❌ No — I'm running more on feel than on financial clarity right now

My pricing reflects the true value of what I deliver — I'm not quietly undercharging because I'm afraid of losing clients. *

✅ Yes — I'm confident in my pricing and I hold it without apology

〰️ Sometimes — I second-guess my prices more than I probably should

❌ No — I know I'm undercharging but raising prices feels risky in my market

My revenue is stable and predictable month to month — I'm not white-knuckling it through slow seasons. *

✅ Yes — our revenue is consistent and I can plan around it confidently

〰️ Sometimes — we have strong months but the slow ones still catch me off guard

❌ No — the revenue swings keep me in a constant state of financial anxiety

We consistently maximize the value of every client visit — our average ticket reflects what's actually possible, not just what the client came in asking for. *

✅ Yes — our team presents options confidently and our average ticket shows it

〰️ Sometimes — we upsell occasionally but there's no real consistency to it

❌ No — clients come in, get what they asked for, and leave — we're not maximizing visits

My team is actively invested in the growth of this practice — they're not just showing up and clocking out while I carry the weight of building this business alone. *

✅ Yes — my team understands our goals and works toward them like it matters to them too

〰️ Sometimes — a few people get it but most are just doing their job and going home

❌ No — I feel like the only one who truly cares whether this business grows or not

The way I'm currently running my practice is genuinely sustainable — financially, physically, and personally. *

✅ Yes — I've built something I can maintain, grow, and be proud of

〰️ Sometimes — I have seasons where it feels like too much and I push through

❌ No — honestly, I'm running on empty more than I'd like to admit

Finish this sentence: "My ideal practice is one where I..."

You Did It! You're Done!

Click SUBMIT below to receive your personalized Med Spa Capacity Blocks Report Card.

Your Report Card is on its way.

Check your email in the next few minutes for your personalized score across all three pillars and your #1 priority recommendation.

Want to talk through your results with an MSPA coach?