First Name *

Last Name *

Email *

Company Name *

What type of business do you run?  *

How did you hear about Talking Ops?

What situation do you want to work through? *

Who was involved? *

When did this happen approximately? *

Start from the beginning, walk us through the key events in order. What started it and what followed? *

What went right? What are the things worth protecting and repeating going forward? *

What was non-ideal about how this played out? What outcomes or situations do you want to avoid in the future? *

With the benefit of hindsight, where were the significant mistakes? Name them clearly and what should have happened instead. *

Is there anything you or your team avoided addressing that made things worse?

What are we going to do about it? Walk us through your action plan. *

Who owns making this happen?

What does success look like when it is done?

By when?

On a scale of 1 - 10, how clear do you feel about what happened and why? Go ahead an explain your answer below.

On a scale of 1 - 10, how confident do you feel about the plan you just built? Tell us what is still on your mind.