TERMS & DISCLAIMERS — Please read before submitting your order.
CUSTOMER-SUPPLIED ITEMS: Customer-supplied garments, apparel, products, or materials are accepted at the customer's risk. Printing, embroidery, heat pressing, screen printing, and other decoration processes involve equipment, heat, pressure, ink, thread, needles, adhesives, and handling that can occasionally result in damage, discoloration, marking, shrinkage, or other changes to the supplied item. Ink Click will use reasonable care when handling customer-supplied items, but replacement of customer-supplied merchandise is not guaranteed unless specifically agreed to in writing before production.
COLOR DISCLAIMER: Colors displayed on phones, tablets, computer monitors, and digital proofs may vary from the final printed, embroidered, sublimated, or decorated product. Ink, thread, garment, paper, substrate, lighting, material, and production method can all affect final color appearance. Exact color matching is not guaranteed unless a specific color-matching service has been agreed to in writing.
PHOTO RESTORATION / EDITING: Photo restoration and editing results depend on the condition, resolution, size, damage, and quality of the original image. Ink Click will make reasonable efforts to improve the image according to the customer's instructions, but perfect restoration, reconstruction of missing detail, or exact color reproduction cannot be guaranteed.
ORDER CHANGES: Changes requested after an estimate, design, or proof has been approved may result in additional design, setup, material, production, or rush charges and may change the promised completion date.
TURNAROUND / DUE DATE: Requested completion dates are requests only until Ink Click confirms the promised due date. Turnaround time may begin only after required payment or setup fees are received, all required customer materials are available, and the final proof has been approved.
SETUP FEES: Screen Printing Setup Fee: $45. Embroidery Setup/Digitizing Fee: $25. Setup fees are separate from production charges unless otherwise stated. Once setup, digitizing, artwork preparation, screen preparation, or similar setup work has begun, the applicable setup fee is non-refundable.
REVISIONS: Minor revisions may be included depending on the job. Significant design changes, new concepts, additional revisions, or changes requested after approval may require additional charges. Ink Click will notify the customer before performing work that materially changes the approved estimate.
NO REFUNDS AFTER PRODUCTION BEGINS: Custom and personalized products are produced specifically for the customer. Once printing, embroidery, production, or customization has begun, payments for the produced work are generally non-refundable except where Ink Click determines that a production error was caused by Ink Click.
Privacy Policy
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By checking this box, I consent to receive marketing and promotional messages including special offers, discounts, new product updates among others, from Ink Click at the phone number provided. Frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.