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Business Name
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Main Contact Last Name
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Email
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Phone
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Main Contact First Name
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Shipping Address
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Billing Address
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Your Equipment Make/Model
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How long has the issue been occurring?
How did you notice the issue?
What's the problem you need help with?
Error Code
Upload a picture of your serial number box
Is this your first time working with Council Oak? (Service or otherwise)
Yes - it's my first time
No - I've used Council Oak for service or products before
Do you have a backup machine for this issue?
Yes - I have a backup
No - I don't have a backup
How urgent is this need?
Non-Urgent (PM or General)
Moderately Urgent (It's not an issue now, but could become one)
Urgent (This is effecting our daily operation)
ASAP (My machine is down)
What type of service is this?
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Preventative Maintenance
General Service
Emergency Service