Basic Information
Average Number of Inquiries Per Week
What percentage of your leads (inquiries/website visitors) convert into paying customers?
This is the number of people who books or asks about the service, shows up and pays. Eg. If you receive 5 inquiries daily, only 1 person actually shows up, your conversion rate would be about 20%.
How much do customers spend per visit? On Average.
On average, how often do your customers visit in a year? Eg. Alex visits 3x a year, your answer in the box below will be 3.
What’s your current Google review rating?
How Do You Currently Request Reviews From Your Customers
Do You Respond to Google Reviews or Online Feedback About Your Business?
How Would You Rate the Frequency of Your Current Online Reviews (Google, Yelp, etc.)?
How do customers currently book appointments/services with you?
Do you experience no-shows or late cancellations frequently?
Do you regularly upsell or cross-sell additional services to current customers?
How do you re-engage customers who haven’t returned in 3+ months?
Do you send out promotional campaigns (e.g., newsletters, seasonal offers)?
How many hours per week do you or your team spend on admin tasks?
Eg. Appointment management, follow-ups, calling to confirm appointments, checking if the customers would show up, asking for reviews, etc.
Do you segment your customers for personalized marketing (Eg. VIPs, demographics)?
What do you feel is your BIGGEST operational challenge right now?
Lack of customers
Lack of reviews
No consistent flow of appointments
If you can make one wish, and it will be done automatically, What would that be?
Endless flow of customers/appointments.
Daily growth of reviews to 4.7 stars.
Putting my appointments into calendar
I just want my business to look professional.
What’s your estimated monthly revenue?
What's your revenue goal?