• 1-5
  • 6-8
  • 9-10
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  • Pounding the phone with people that are interested in our services
  • Working warm leads from the company's marketing
  • A combination of company leads and me pounding the phone is perfect
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  • A fellow employee is acting in an unethical or dishonest manner
  • You got less vacation time than you thought
  • A new company policy says you have to work at least 2 weekends a month
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  • Report the behavior to a supervisor or HR to maintain a transparent workplace.
  • Casually mention it to the coworker that it's not allowed- enough already
  • Ignore it and report it if you see it happen again
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  • I can't wait to get out of here, get home, and relax
  • There's always tomorrow- I've learned a lesson
  • I need to change something at work soon
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  • I adapt to the client's communication style, actively listen, and subtly steer the conversation towards shared interests.
  • I engage in polite small talk and make an effort to listen and connect, seeking common ground where possible
  • I prefer to stick to business-related topics and not delve into personal stories during sales conversations.
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  • I don't get upset when things fall through the cracks
  • I am organized, thoughtful, and try to reach my goals
  • I think everyone should start the day out with the easier tasks so you move up into the tougher things- complete everything quickly
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  • I respect their need for time, set a follow-up date, provide any additional information they require, and assure them I'm available for any questions.
  • I respect their need for time and provide information as requested but may not always set a specific follow-up date.
  • I might gently encourage them to make a decision during the conversation but respect their choice if they need more time.
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  • Your paycheck was off by $25
  • The customer insisted you do something extra you don't normally do
  • The equipment you're using is not working properly
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  • Revenue is most important- more revenue = more profits!!!
  • Expenses need to be watched carefully
  • Processes and systems need to be followed as closely as possible
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  • I gauge the client's understanding and adapt my explanation with straightforward language, visual aids, and real-life examples.
  • I aim for clarity in explanations, primarily using straightforward language and some real-life examples when needed.
  • I favor phone calls or in-person meetings and would rather not rely on written communication for serious discussions.
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  • I follow up consistently, addressing any new questions or concerns, but I also respect their space if they need more time.
  • I follow up a few times to ensure they have the information they need and might occasionally address new concerns.
  • After a couple of follow-up calls, I prefer to give leads space and not pester them.
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  • I try different communication channels, provide fresh insights or incentives, and make personalized reconnection attempts to reignite their interest.
  • I might attempt another follow-up or reconnection, but I may not always explore different strategies or offer incentives.
  • After several attempts, I accept their disinterest and focus on new leads instead
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  • Truth and Independence
  • Work hard and get home
  • Honesty and Serve
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  • Be Positive at all times
  • Be realistic at all times
  • Tell the truth unless it is hurtful
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  • I often felt that bosses and business owners were primarily driven by personal gain and profits - that is why you own a business though of course
  • I found that many bosses and business owners genuinely cared about their employees' for the most part
  • I believed that business owners were committed to their work but focused on profits and would terminate or layoff employees in a heartbeat
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