Front Office Lead

Pre-Screen Questionnaire

First Name *

Last Name *

Phone *

Email *

Available Start Date *

T&C Consent *

By submitting this form, you consent to receive SMS messages from Bartell Music Academy regarding your application and, if hired, employment-related matters. Reply STOP to opt out. Msg & data rates may apply. Text HELP to (509) 608-3169 for assistance. You can reply STOP to unsubscribe at any time.

Are you legally authorized to work in the United States? *

Yes

No

Are you age 18 or older? *

Yes

No

Are you available to work Monday–Friday, 11:30 AM–7:00 PM, and occasional Saturdays from 8:30 AM–2:00 PM? *

Yes

No

Are you able to lift up to 25 lbs, run errands, and be on your feet/sitting-standing repeatedly throughout a shift? *

Yes

No

Are you able to work on a computer for 90% of your shift? *

Yes

No

Background Consent *

I understand and agree to a background check contingent upon an initial determination of qualification for the position I am seeking

In this section, please rate your comfort in different aspects of the position.

Honesty gives us clarity - a low rating in one or two areas does not automatically disqualify a candidate.

Fast-paced, high-interaction periods of time *

Not at all comfortableExtremely comfortable

Learning and troubleshooting new technology/software *

Not at all comfortableExtremely comfortable

De-escalating a frustrated customer or parent *

Not at all comfortableExtremely comfortable

Holding a boundary with someone you don't directly supervise *

Not at all comfortableExtremely comfortable

Having direct conversations about money, such as collecting overdue tuition or explaining billing *

Not at all comfortableExtremely comfortable

Interacting with children and their parents *

Not at all comfortableExtremely comfortable

Making a decision on the spot without checking with anyone first *

Not at all comfortableExtremely comfortable

Following a checklist or process precisely *

Not at all comfortableExtremely comfortable

Do you have experience working in a small business or a customer-facing/front-of-house role? *

Yes

No

Have you worked in a role where you engaged in conversation while doing administrative tasks like typing? *

Yes

No

What hourly pay are you looking for? *

Please respond to the following scenarios thoughtfully.

(~75 words)

It is a week before the recital and a teacher still hasn't submitted sound tracks for their students' performances. What will you do? *

Tell us about a time you had to make a judgment call or solve a problem without being told exactly what to do. What did you do, and how did it turn out? *

Tell us about a time you caught a mistake, either yours or someone else's, before it became a bigger problem. What did you do? *

Please respond to the following question thoughtfully.

(~50 words)

What kind of growth or new responsibility would excite you most in a role like this? *

Please upload your resume here:

Click to upload

PDF, DOC/DOCX, XLS/CSV, JPG/JPEG, PNG, GIF ( max 5 Files )

If you have a cover letter, please upload here:

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PDF, DOC/DOCX, XLS/CSV, JPG/JPEG, PNG, GIF

Lastly, why would you love this role? *

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