Welcome to the Restaurant Profit Protection Scorecard.

You’ve just made a smart decision for your business.

This scorecard will help you identify where your systems are strong, where profit is leaking, and what steps will move your restaurant toward operator-level performance.

Thank you for giving Growth Fork the opportunity to support your journey.

RESTAURANT NAME

City *

Full Name *

Email *

Managers take ownership without waiting for you *

Managers take Daily pre-shift briefings happen consistently *

Managers follow up on tasks without reminders *

Clear KPIs are set and reviewed weekly *

Staff know exactly who is responsible for what *

Managers handle problems without escalating everything to you *

Weekly 1:1s happen with key managers/supervisors *

Food cost is tracked weekly (minimum), not monthly *

Waste is measured and recorded *

Portion control is consistent across all staff *

Stock counts are accurate and completed weekly *

Supplier pricing is reviewed regularly (at least quarterly) *

High-value items are controlled (locked, signed out, par levels) *

Menu pricing is reviewed against margin targets (not “set and forget”) *

Opening checklist is followed daily *

Closing checklist is followed daily *

Cleaning schedules are completed and verified *

Health & safety logs are up to date *

Cash handling procedures are consistent *

Handover notes are done every shift (issues, stock, bookings, actions) *

Managers can run the shift without you *

Staff are trained using a clear structure (not “shadow and hope” *

New starters follow a proper onboarding plan *

Managers coach staff, not just supervise *

Team communication is clear and consistent *

Standards are enforced consistently (same rules for everyone) *

Staff turnover is under control *

Underperformance is addressed fast (not tolerated for weeks) *

Service standards are documented and followed *

Guest complaints are tracked and reviewed *

Mystery checks/audits happen regularly *

Online reviews are monitored and responded to *

Managers walk the floor and lead service *

Service recovery is consistent (clear rules for comps/discounts) *

Labour % is reviewed weekly against target *

Rotas are built from forecasted sales (not guesswork) *

Hours vs sales is tracked daily (and action is taken quickly) *

Staffing levels match the rush (no overstaffed quiet periods) *

Breaks are planned and actually taken correctly *

Overtime is controlled and approved (not accidental) *

There’s a clear plan for sickness/no-shows (cover list, cross-trained staff) *

Key roles are cross-trained to reduce “panic hiring” *