Over the next few questions you'll give us a chance to learn more about yourself, and how we can grow together.

Once you've submitted this application, we'll review it and get back to you with the next steps.

That's it for now, hope to meet you soon!

What's your full name? *

Whats your email? *

What's your phone number? (Make sure you include your country code with the + for example +27 if from South Africa) *

Where do you live? (City/State/Country) *

This is a Full-Time role.Are You Comfortable with this? *

Yes

Do you have any experience in sales roles or customer services?

Check the box below if you have or have not had any sales experience in the past: *

Yes

If yes, what have you done?

Are you able to work EST times? We require staff to be available 9am - 9pm EST time.

Check the box below about your availability: *

Yes

Are you able to work on weekend? *

Yes

Are you confident and comfortable speaking on the phone with strangers?

Check the box below about your speaking: *

Yes

Have you got any experience in the home-improvement/have good knowledge about the home-improvement industry?

Check the box below with your relevant experience: *

Yes, I have worked with some home-improvement businesses in the past

No, I have no experience or knowledge of the home-improvement industry

Voice Recording

Please could you upload a voice recording of your self. This doesn't have to be any longer than 20 seconds.

Upload your Voice Recording here: *

Internet Speed Test Download Screenshot

Please provide a screenshot of your internets download speed.

We require a download speed of at least 20mb/s.

We will be asking you to do a live speed test during your interview.

Upload your download speed screenshot here: *

Internet Speed Test Upload Screenshot

Please provide a screenshot of your internets upload speed.

We require an upload speed of at least 10mb/s.

We will be asking you to do a live speed test during your interview.

Upload your upload speed screenshot here: *

Image of Setup

Please provide an image of your desk.

Please make sure to include your mouse, keyboard, computer/laptop and monitors

(Reminder: you need to have at least two monitors to progress with your application).

Upload setup image here: *

Script Speaking Exercise

Please imagine the following:

You are on shift and need to make a call to a lead. The lead answers the call and says "Hello".

The opening lines from the script you are using are:

"Hey James, this is {your name} calling from the scheduling team at Philadelphia Laser Spine Center about your appointment for tomorrow at 1pm for your Spinal Decompression Treatment consultation.

Have you received your text confirmation for your appointment? Does this still work for you?"

Please record yourself reading the above passage as if you were on the phone speaking to a real lead and upload the file below.

Upload you speaking recording here: *

Listening Exercise 1

Please listen to this recording and pick what the most suitable response would be:

https://drive.google.com/file/d/1JQaVIN7Wde1B1euNxhuAVQrvgmdlf6Yb/view?usp=drive_link

A. Yep so we will give you a full back adjustment and a sports massage as a part of the package.

B. Yeah so we can get you book in for tomorrow if that works for you? Do you prefer mornings or afternoons?

C. Great question, so our prices start from $50 and go all the way up to $500 but it's hard to give you an exact price before you've spoken to the consultant.

Please select right answer *

Listening Exercise 2

Please listen to this recording and pick what the most suitable response would be:

https://drive.google.com/file/d/1kL598AUrHc4RIfHE0w_Vq_rlwdhIY5Vn/view?usp=drive_link

A. Great question, so our prices start from $50 and go all the way up to $500 but it's hard to give you an exact price before you've spoken to the consultant.

B. Yep so we will give you a full back adjustment and a sports massage as a part of the package.

C. Yeah so we can get you booked in for tomorrow if that works for you? Do you prefer mornings or afternoons?

Please select right answer *