Email *

What’s the main reason you stopped using BCRemit? *

I found a better rate/service elsewhere

I haven’t needed to send money recently

I had a technical issue or error

I forgot about the app

I wasn’t happy with the experience

Others

Which other brand do you prefer? *

TapTap

Sendwave

Remitly

World Remit

Kabayan Remit

Western Union

Wise

Nala

If others, please specify. *

What feature is most important to you in a remittance app? (Select all that apply) *

Low fees and better rates

Fast transaction time

User-friendly interface

Trusted customer support

Variety of payment options

Rewards or promos

How likely are you to use BCRemit again? *

Definitely not Very likely

Have you tried other remittance services recently? *

Yes — and I prefer them

Yes — but I might come back

No — I just haven’t been sending money

No — I didn’t know other options

Would you recommend BCRemit to a friend or family member? *

Yes

No

How can we further improve our service? *