The Luxury Assessment
Full Name
*
Salon Name
City
Email
*
Do You Send A Confirmation Text (does the guest know what to expect upon arrival?)
*
Yes or No?
Yes
No
No elements found. Consider changing the search query.
List is empty.
Are all new guests given a salon tour?
*
Yes or No?
Yes
No
Sometimes
No elements found. Consider changing the search query.
List is empty.
Do you offer a 5-C consultation?
*
Yes or No?
Yes
No
Sometimes
No elements found. Consider changing the search query.
List is empty.
Did you take a before photo?
*
Yes or No?
Yes
No
Sometimes
No elements found. Consider changing the search query.
List is empty.
Do you offer elevated services (for available time during the day of appointment or for future ones to pre-book for)?
*
Yes or No?
Yes
No
Sometimes
No elements found. Consider changing the search query.
List is empty.
Do you follow the salon’s shampoo ritual protocols (stress relief, aroma journey, not towel, etc.)?
*
Yes or No?
Yes
No
Sometimes
No elements found. Consider changing the search query.
List is empty.
Are all products used on the guest pulled & waiting at the desk for checkout prior to escorting the guest to the desk? 11cp1
Yes
No
Sometimes
No elements found. Consider changing the search query.
List is empty.
Does guest care reconfirm with the guest their pre-book appointment?
*
Yes or No?
Yes
No
Sometimes
No elements found. Consider changing the search query.
List is empty.
Does guest care make sure the guest understands the salon’s referral program?
*
Yes or No?
Yes
No
Sometimes
No elements found. Consider changing the search query.
List is empty.
Does guest care ask each guest for a 1-5 rating on their service today (then respond according to training)?
*
Yes or No?
Yes
No
Sometimes
No elements found. Consider changing the search query.
List is empty.
Does the salon have & follow a detailed protocol for guest follow-up?
*
Yes or No?
Yes
No
No elements found. Consider changing the search query.
List is empty.
What would have to happen to make your current Salon your Dream Salon?
*
25-50% Revenue Increase
More Personal Time Freedom
A High Functioning Team
Salon Fame (The Go To Luxury Salon)
All the Above
Your Current Revenue?
*
Under $300k
$300-500K
$500-1M
$1M+