Complete our survey and you will go into the draw for a chance to win 1 x $1000 Visa card.
The Penrith Valley Chamber of Commerce wants to hear from you if you work, own a business or are part of our broader community in the Penrith region.
What we want to achieve
This survey aims to collate and form key themes, data and insights so that the Penrith Valley Chamber of Commerce can present the latest business insights and key challenges to local, state and federal government agencies.
The business landscape in the Penrith precinct continues to evolve and change. In the current environment businesses are facing short term challenges such as reduced foot traffic, cost of living pressures, interconnected transport issues and parking challenges which collectively effect visitation to the precinct from locals and people visiting our area. We want to tackle key business challenges and address them with positive action plans so that our local businesses grow and engage current customers and welcome new customers to our area.
As a business group we have an opportunity to collectively advocate for positive changes to our precinct and provide guidance and advice for government stakeholders so that they invest in programs, activities and infrastructure that provides support for local businesses so they can thrive.
The survey should take about 5 mins. For completing the survey, you will go into the draw for a chance to win 1 x $1000 Visa card.Thank you for participating in our survey. Your feedback is important.
Uptown Program - NSW Government
This project is part of the Uptown Program, supported by the NSW Government. The aim of the program is to increase foot traffic to our local businesses and attract new customers to the area by creating a vibrant and safe place to drink, eat, play and work. Click here for more information about this program.
To enter the draw for a chance to win 1 x $1000 Visa card make sure you fill out the contact details above. Your details and submission will be confidential. The results of the survey will be published as collective numbers so no individual responses will be identified.
Alternatively you may wish to fill this survey our anonymously. You are welcome to do so. However, as we won't have your contact details we won't be able to enter you in the draw to win 1 x $1000 Visa card.
1) What type of business do you own or operate? (E.g., restaurant, retail shop, accommodation, services or other)
2) Currently, what is the mix of your customers (E.g., tourists, locals, workers or a mix of all?)
3) Where is your business located:
4) What hours does your business mainly operate?
5) What are the most important things your customers value to ensure they have a positive customer experience with your business?
6) How would you describe your customers' current level of consumer confidence given the current economic dynamics, such as cost of living pressures?
7) Have you noticed any changes in local consumer spending habits recently? Are your customers spending...
Comment: Feel free to add any additional commentary
8) What do you think are Penrith’s most significant assets, that attract customers and visitors to the area (select multiple):
9) How should big events be structured to drive more revenue to your business? Please select the most critical factors of big events creating value for your business:
10) Business support - If the government were to invest in more business support initiatives to increase customers to your business, what would you want to see investment in (select any initiatives you believe need investment):
11) Does your business experience seasonality throughout the year? If so, please select your quiet periods throughout the year that would benefit from more customers/visitors:
Positive Benefits for Locals, Business and Visitors/Tourists
12) How significantly does tourism (customers from across NSW, Australia and globally) contribute to your business revenue?
13) What positive benefits do you see visitors/tourists bringing to the local economy and your business?
14) Do you think we have the right level of infrastructure investment (e.g., parking, roads, transportation, signage) to support local businesses and the growth in the visitor economy? (Scale of 1-5)
Outlook and Opportunities for Local Businesses
With the Western Sydney Airport opening in 2026, 10,000+ visitors will eventually arrive every day. They will need a place to eat, drink, stay and be close to family, friends and major tourist destinations such as the Blue Mountains and the outdoor activities available in and around the Penrith Valley. By being strategically located near the airport, your business is poised to thrive as the area's connectivity improves.
15) Where do you see the opportunity for your business when the airport opens?
16) What kind of support does your business need to leverage this opportunity?
18) Precinct promotion - There is an opportunity to set up more precincts across the Penrith region to attract more customers and promote your business to a broader audience. Would you be interested in being involved?