For Credit, requests follow this process
PLEASE NOTE ALL VIDEO WALKTHROUGHS ARE FOUND IN THE TRAINING - Go to Step 2 called ID Verification, Bank Statements - CRA Process etc, and ensure you complete each step that relates to your file before requesting credit.
The following must be completed:
- Upload the signed consent form
-Upload Photo ID front and back• Upload one other piece of ID front and back• Failure to complete the above steps will result in your request being rejected
LOS Fraud section of client profile must be completed as well.
For Purview, please use our online house tool for value on the CRM left-hand side.
ID Verification MUST BE DONE
Please type your name into the box below to confirm you have read and understood this process; failure to follow this process will result in your file being turned back, and a fee of $50 may apply for the time required for not following the procedure.
Submission Consent:
By signing below, I certify the information enclosed in the attached client file for CUU is accurate and true. I also confirm that I have taken all necessary steps and due diligence to ensure the validity and authenticity of the documents and supporting documents given to me by the borrowers, and submitted to the respective lender associated with this mortgage transaction. I agree to have taken all necessary steps to verify the identity of the borrowers of this mortgage transaction and have collected valid identification at the application stage of this transaction. I confirm I have abided by, and have not been in breach of any Regulations, or the Policies and Procedures of either the regulator or Citadel Mortgages, with respect to my involvement in this mortgage transaction.
Citadel Mortgages - 150 King Street West 2nd Floor, Toronto Ontario M5H 1J9
If you do not disclose properly on company lead then you will not be paid the commission on the deal and be removed from the lead program.
Citadel Mortgages is licensed in the following: Ontario FSRA 12993 – Saskatchewan FCAA 509446, Nova Scotia 2021-3000010 – Alberta, PEI, Nunavut, Newfoundland 21-07-CI083-1. New Brunswick 210031130, British Columbia X301267, Quebec AMF – 3003071684