Are you currently generating a steady flow of new leads each month?

Yes

If yes, approximately how many new leads do you generate each month?

Does your website have a text-enabled phone number?

Yes

9 out of 10 people want to use messaging to interact with businesses, and the average open rate of an SMS is 99%! It's critical that businesses offer Text Messaging as a communication channel for their customers.

Does your website have an SMS chat widget?

Yes

SMS chat widgets allow website visitors to quickly initiate a text-message conversation but not be tethered to a website.

Are you leveraging Text Snippets or auto-replies for FAQs?

Yes

Response time is the #1 factor when it comes to turning conversations into sales.

Do you currently offer a way for new leads to book a call/appointment with you online?

Yes

Do you currently have a series of emails and/or text messages that automatically go out to new leads?

YES

Do you currently have a way of knowing your staff is calling new leads within five minutes?

YES

Do you currently have the ability to listen to recordings of conversations between new leads and your staff?

YES

Do you currently organize & manage leads in a pipeline?

Yes

No, but we use spreadsheets

Does your business have an acceptable amount of Google reviews?

Yes

In fact, a study conducted at Northwestern University found that 20 to 50 reviews is a minimum ballpark number that gives customers confidence that a product/service has been tried by enough people.

60% of consumers feel that the number of reviews a business has is critical and 88% of consumers make the effort to consult reviews before purchase.

Is Google Business Chat enabled?

Yes

The average business receives over 1,000 monthly visits to their Google Business Profile! Activating Google Chat immediately converts more of these visitors into customers.

Does your business have Text-2-Pay?

Yes

Businesses need to be able to collect payments on the go and Text-2-Pay makes it easy and lightning fast.

Does your business have Tap-2-Pay?

Yes

Tap to pay turns smartphones into credit card readers, enabling payment anywhere!

Would you like to receive the survey results once the analysis is complete?

YES

If yes, please provide your email below:

Are you interested in implementing any of the additional features and items you responded 'No' to for your business?

Yes