SMS Terms of Service
Our optional SMS program covers HVAC estimate requests, appointment scheduling and service updates. Customers may separately opt in to recurring marketing texts about seasonal offers and maintenance promotions. Service message frequency varies; marketing up to 2 per month. Consent is not a condition of purchase. The SMS program is intended for adults age 18 and older.
Text STOP to cancel at any time. Text HELP for support, call 254-545-1759 or email [email protected]. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Privacy Policy
We collect the name, phone number, email, city, postal code, estimate details and consent selections you provide. We use this information to respond to inquiries, prepare estimates, arrange HVAC service, maintain records and send the SMS types you select. Service and marketing consent boxes are separate, optional and unchecked by default.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except subcontractors that support delivery of the messaging service. We may use providers to operate forms, customer records and communications, or disclose information when legally required.
The form hosting provider may use cookies and similar technologies for operation, security and spam prevention. We use reasonable administrative and technical safeguards, including restricted access to customer records and encrypted website connections. No transmission or storage method is completely secure.
Reply STOP to unsubscribe from SMS. You may request access to, correction of or deletion of your information by contacting [email protected] or 254-545-1759. Contact Native air & Refrigeration DBA CTR Air & Heat, 2904 E Stan Schlueter Loop #17, Killeen, TX 76542.