BILLING INQUIRY FORM

First Name *

Last Name *

Phone *

Email *

Location *

Billing Cycle *

Request Type *

Hold

Termination

Return from Hold

RYP Membership (Cancel / Enroll)

Reason for Request *

Time Frame

I am aware that: *

My request must be submitted 30 days in advance to be in compliance with Powerhouse Fitness' rules & regulations

Failure to provide 30 days notice will result in request being applied to the following scheduled payment.

No refunds will apply if request is made after billing cycle.

All memberships are on automatic renewal and failure to terminate 30 days before the expiration of the membership will result in renewing for another full term.

PLEASE READ:

Once you have completed the form, the billing department will be notified of your request and will begin to work on your ticket within 24-72 hours or depending on what place you are in the queue. Your request has been timestamped so as long as a 30 days notice has been given and all other qualifications pass, there should be no issues.

The billing department also serves as the WoPro Fitness Customer Service domain so please be patient as we are working diligently to answer all inquiries within a timely manner.

Also, all accounts must be in good standing with no deliquencies prior to requesting a hold / termination. In the event where there is a negative balance on the account, the balance must be cleared prior.

Please note that all account hold requests must be medically related and verified by a physician. A doctor's note specifying the exact time frame you will be able to return is required. Thank you for your understanding.

WoPro Fitness