Someone from our church contacts a first-time visitor within 24 hours of their visit. (2 of 20)

SYSTEM 2 — FOLLOW-UP & ASSIMILATION

Do you have a system for moving people from visiting to belonging?

We have a clear process for moving someone from visitor to returning guest, connected participant, and eventually member or active part of the ministry. (7 of 20)

Prayer requests, membership interests, salvation decisions, volunteer interests, and other important responses are assigned and followed up consistently. (8 of 20)

SYSTEM 3 — MEMBER ENGAGEMENT & COMMUNICATION

Can you keep the people you already have connected?

Our members consistently receive important church information through organized communication such as text, email, or other messaging. (10 of 20)

We have systems for keeping people engaged through events, small groups, classes, volunteer opportunities, ministry activities, and other next steps. (12 of 20)

SYSTEM 4 — OUTREACH & GROWTH

Does your ministry have a repeatable process for reaching more people?

We use digital tools such as social media, websites, landing pages, QR codes, forms, email, or text messaging to reach and connect with people. (14 of 20)

When someone responds to an advertisement, social media post, event invitation, QR code, or online form, we have a system to follow up with them. (15 of 20)

Our ministry has a clear and consistent plan for attracting new people rather than depending primarily on word-of-mouth or hoping someone visits. (16 of 20)

SYSTEM 5 — AUTOMATION & MINISTRY OPERATIONS

Can your ministry grow without everything depending on one person?

Important follow-up activities are assigned automatically or through a clear workflow instead of depending completely on someone remembering. (17 of 20)

We use automation for appropriate communication such as visitor follow-up, reminders, events, prayer requests, membership, or other ministry processes. (18 of 20)

SYSTEM 1 — VISITOR CONNECTION (20 questions)

SYSTEM 2 — FOLLOW-UP & ASSIMILATION

SYSTEM 3 — MEMBER ENGAGEMENT & COMMUNICATION

SYSTEM 4 — OUTREACH & GROWTH

SYSTEM 5 — AUTOMATION & MINISTRY OPERATIONS